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Cancellation & Refund Policy

Last updated on 23-02-2024 21:52:28

WAYFLOW TECHNOLOGIES PRIVATE LIMITED believes in helping its customers as far as 
possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order. 
However, the cancellation request may not be entertained if the orders have been communicated to the 
vendors/merchants and they have initiated the process of shipping them.

• WAYFLOW TECHNOLOGIES PRIVATE LIMITED does not accept cancellation requests for 
perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer 
establishes that the quality of product delivered is not good.

• In case of receipt of damaged or defective items please report the same to our Customer Service team. 
The request will, however, be entertained once the merchant has checked and determined the same at his 
own end. This should be reported within Only same day days of receipt of the products. In case you feel 
that the product received is not as shown on the site or as per your expectations, you must bring it to the 
notice of our customer service within Only same day days of receiving the product. The Customer 
Service Team after looking into your complaint will take an appropriate decision.

• In case of complaints regarding products that come with a warranty from manufacturers, please refer 
the issue to them. In case of any Refunds approved by the WAYFLOW TECHNOLOGIES PRIVATE 
LIMITED, it’ll take 3-5 Days days for the refund to be processed to the end customer.