Lionhost Hosting Provider - Terms and Conditions

Uptime Guarantee: Lionhost endeavors to provide a reliable hosting service. However, downtime may occur due to various factors beyond our control. We estimate the downtime to be approximately 5% of the total uptime.

Uptime Percentage: Lionhost aims to maintain a service uptime of 95%. While we strive for continuous service availability, occasional disruptions may occur due to unforeseen circumstances.

Maintenance: Routine and emergency maintenance are essential for the upkeep of our hosting infrastructure. Such maintenance activities may occur randomly and are included in the downtime estimate. Lionhost reserves the right to perform maintenance without prior notice.

Emergency Maintenance: Emergency maintenance may be necessary to ensure the security, stability, and performance of our hosting services. Lionhost may initiate emergency maintenance at any random time without prior knowledge to customers.

Simple Maintenance Notice: Lionhost will make reasonable efforts to provide advance notice for scheduled maintenance activities whenever possible. However, in certain cases, maintenance may need to be performed urgently without prior notification.

Customer Responsibility: While Lionhost strives to minimize downtime and disruptions, customers are encouraged to implement appropriate measures to mitigate the impact of potential downtime, such as regular backups and redundancy strategies.

Liability: Lionhost shall not be liable for any losses or damages incurred due to downtime, including but not limited to loss of data, revenue, or reputation. Customers are advised to have contingency plans in place to mitigate such risks.

Service Level Agreement (SLA): Lionhost may offer SLA-backed uptime guarantees for certain hosting plans. Please refer to the specific SLA terms and conditions associated with your hosting package for details on compensation and remedies in the event of service level breaches.

Acceptance of Terms: By purchasing hosting services from Lionhost, customers agree to abide by these terms and conditions regarding downtime, uptime estimates, and maintenance activities.

Modification of Terms: Lionhost reserves the right to modify these terms and conditions at any time without prior notice. Customers will be notified of any significant changes to the terms via email or through our website.

Contact Information: For inquiries or concerns regarding downtime, uptime, or maintenance activities, customers can contact Lionhost's customer support team through the designated channels provided on our website.

By purchasing hosting services from Lionhost, you acknowledge that you have read, understood, and agreed to these terms and conditions regarding downtime, uptime estimates, and maintenance activities.

[Date: [1/12/2023]]